How can we help?
Describe what happened using sample content and include the visible status and steps when useful.
Do not send passwords, personal notes, full chat history, backups, identity documents, or model files.
Model downloads
Model files can be large. Check free storage, connection, and the visible in-app state. Do not clear app storage as a first step because that can lose data.
Voice
Speech recognition depends on the available service on your device. Review the in-app consent information before using an online speech service, or use typed input.
Backups
Keep manual exports in a safe place. Before resetting or clearing app data, make sure you have saved any information you want to keep.
AI responses
Local AI can be wrong. Review output and suggestions before relying on them.
Reminders and battery
Check notification permission and the app's current instructions. Device settings may affect reminder delivery.